Live App™

How Live App™ Works

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    Once your case is sold and you have sent us the request form, we will contact your client to complete the formal application by telephone.

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    We will explain the medical and financial requirements and can schedule the exam and/or telephone interview from issuing company, if necessary.

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    After completion, we will fax or e-mail your client the application for electronic signature or indicate signature pages to be returned.

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    We will then fax or e-mail a copy to you with the agent signature pages that need to be returned.

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    As soon as signatures are received, the app will be electronically submitted to the carrier.

What you need to know about Live App™

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    Before you schedule an interview, your case must be sold and you must inform your client that they will be receiving a call to complete the application.

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    You must inform your clients about the other underwriting requirements, if any.

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    A secured copy of the application is sent to you and your client after completion.

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    A Live App™ operator will schedule a medical exam and telephone interview from carrier, if necessary.

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    A Live App™ operator is not in sales and cannot answer detailed questions about the product being applied for.

What your client needs to know about Live App™

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    It is a service that is utilized to complete the application process only.

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    All information is confidential and is only shared with the insurance company being applied with.

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    A secured copy of the application is sent to you after completion.

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    A Live App™ Operator cannot answer questions about the coverage being applied for.

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    A Live App™ Operator will schedule a medical exam and telephone interview from carrier, if necessary, as well as inform you of any other requirements.